We traveled to Atlanta with an urgent need to find a house that would meet our needs. What a pleasant surprise it was to have found the perfect home for us! We are thrilled with our new home’s sound construction, its quality materials, and its stunning aesthetic. Every detail was considered and accommodated, resulting in a home that is eminently livable. You and your team created a home that we are truly fortunate to call our own.
With its unfinished basement, we took the opportunity to commission New Leaf Custom Homes to finish it for us. You and your New Leaf Custom Homes team did so expertly and professionally. The basement feels as though it has always been part of the home. And as an added bonus, the process of working with you to finish the basement allowed us the opportunity to get to know all of you personally, and to realize the fine caliber of people you are. We’re pleased to consider the New Leaf Home team as our friends.
We happily and confidently recommend New Leaf Custom Home, and we wish you and your company continued success.
– Walt and Kathy H.
My wife and I had a very positive experience with New Leaf Custom Homes during the design, construction, and warranty phases of our custom home built in the gated community of Achasta in the North Georgia Mountains. We relied on the expertise of the New Leaf engineering team to meticulously review the design plans and bring the design features up to current code and compliance with the community requirements. We entrusted New Leaf Custom Homes to construct our home on an extreme slope, a dramatic drop of 100 feet, and we were not disappointed. We chose to begin the planning phase a full two years before our expected occupancy, and we were rewarded with excellent design details and an accurate construction cost estimate. We appreciated the use of the design studios at Lake Oconee and Sandy Springs to give us ideas, to visualize the end product, and to select the finishing materials. It was encouraging for my wife and me to sit across the table from our builder, an engineer, an artistic interior designer, a cabinet specialist, and a New Leaf Home executive who helped us piece together our vision for our new home. The computer generated diagrams of the pantry, kitchen and bathroom cabinetry, and closets were most helpful. The design team also recommended a suitable landscape architectural team that had the experience of creating boulder walls and constructing a water feature, design features that we envisioned necessary to bring harmony between the house design and its exiting environment. Throughout the building process, communication with the entire New Leaf team was easy. Although we were 180 miles away during the construction phase, pictures and timely messages were sent via the internet or by phone to answer questions when needed. Creative solutions were often necessary to overcome several unforeseen problems. My wife and I applaud the workmanship and the warranty commitment of the New Leaf Custom Homes team, and we would think of them first if we were to ever build again.
– Van and Joan B.
I don’t know what other people do to get their house built – – there’s no way we would know a tenth of WHAT steps to do and WHEN! We just appreciate the New Leaf Custom Homes team including Bob, Peter, Alicia, Anna Grace (cabinet designer), and Rynee (Plumbing Distributers) – – and all the people who work for you who are the best at what they do!! If you had not led us step-by-step, we would have been in such a state of distress, but instead we get to see our imagination come alive – – and turn out BETTER than we imagined!!!
– Ted and Lee R.
Not surprisingly there are many top-notch builders working within the gates of Reynolds Plantation. What separates New Leaf from the pack is Bob Hatfield who has earned the reputation of being the lake area’s “most respected builder.”
Though Bob is a Master Builder and a Master Green Professional, what ultimately won us over was not his credentials but rather his honesty and empathy.
Supported by an integrated team, Peter {project support}, Roger {architect}, Alicia {interior designer}), Bob was intimately involved in every phase of construction from concept to completion. As important, he kept us engaged despite being 800 miles away. In the end, our home far exceeded my wife’s expectations for design aesthetic and functionality, while meeting my exacting demands for cost, quality, and timeliness.
As a former Lead Examiner for the President’s Quality Award, I like to think I am attuned to well managed organizations that deliver consistent results that meet or exceed customer expectations. For us, New Leaf delivered not only a dream home, but a wonderful build experience. Thank you!
– CTB
It is not often that I have the opportunity to write someone and praise them for their work; however, the whole New Leaf Custom Homes family deserves a great amount of praise.
First I would like to address the issues of us getting all ideas and materials together. From the moment we picked our lot, New Leaf spent time with my wife as well as me to discuss the process and how it would work. This was wonderful because it gave us a mental timeframe as well as a visual of what to expect in the future.
There was not one time when New Leaf made us feel uncomfortable with changes that we wanted to make to the house as it was being built. Also, the architect at New Leaf has made us feel the same. You gave us a true and genuine feeling that the customer does come first. Due to these attitudes my wife and I were able to make quite a few changes as things progressed to give us truly our dream home. As I look back on it all, from your wonderful showroom to the lighting showroom as well as the flooring and countertops it ended up being the most fun my wife and I have ever had going through a process that we were told could be very stressful. Here again, it all comes down to those people you have chosen to represent your company. Not only were these business relationships but true friendships came out of this as well. New Leaf has the talent for picking two types of people. Those that build homes and those that build relationships.
I cannot tell you what it meant to my wife and I to receive honest and true genuine feedback concerning where our money should or should not go. There were times when New Leaf advised us against certain ideas and explained why it would not be beneficial to us. There were also times when you would sit and discuss with us where maybe we should allocate funding. In each of these cases the final outcome was something that would continue to save us money year after year in the future. I do believe that as a builder I thought New Leaf would be taking my money, not saving me my money.
I know that New Leaf’s future looks bright as a builder. I also feel that when a team’s passion is integrated with honesty and integrity that success is the final outcome. The worksite was always clean and organized. Throughout the whole building process I felt that our home was to be a showroom for others to look at with no trash in the way. Cleanliness goes a long way in assuring your customers that things are going the right way and that there is constant attention to detail.
New Leaf Custom Homes has the ability to build for anyone, any type of home that they would like, and do it with a smile. They never see a problem only opportunities and that is what separates New Leaf from other builders I have met. I have never had anyone coming to my home without wanting to know who was the builder. They always mention the quality of work and the attention to detail. Instead of changing the subject and moving on it is such a great feeling to be proud of what I have and discuss the people who made it possible…. New Leaf Custom Home.
Thank you again New Leaf for all that you have done for me and my family.
– R.L.H.
We would like to thank the New Leaf Custom Homes staff for the wonderful experience we had when building our home on Lake Oconee. This is our fifth new home and definitely the best building experience we have had. They exceeded our expectations in many ways and built a quality home we love. We truly enjoyed working with the Sales Staff, Interior Designer and Builder to help us customize our home. They were all there for us every step of the way.
After closing they have continued to be there whenever needed and are very responsive to our calls. We would highly recommend them and would use New Leaf Custom Homes again.
– Debbie and John P.
We built a lovely, custom home and a relationship with New Leaf Custom Home. They took our ideas and made it a reality. We especially appreciated the Bob Hatfield’s responsiveness and flexibility. We knew what we wanted and Bob worked with us to deliver our vision. The New Leaf Custom Homes builder was a hands-on, on-site manager and he ensured that all subcontractors were following our unique plans. This is our third custom built home and it has been the best experience of all three. New Leaf Custom Homes delivered exactly what we wanted and stayed on schedule. We love our home and we highly recommend New Leaf Custom Homes as a builder.
– Jim and Maggie K.
We came to New Leaf Custom Homes with more than a little trepidation, as we had never built a home and we were living 100 miles away. Peter Field patiently walked us through plan selection and modification, the Design Center further streamlined the selection process, and then we worked closely with Bob Hatfield for construction. Bob’s attention to detail is second to none, and he was always responsive to our questions and concerns during the build. Working together as a team, we came in on budget and on time, despite the distance involved. Jim and I had always dreamed of building a “jewel box” of a home, and the New Leaf team helped us to achieve that at a level far exceeding our expectations. Warranty items have been addressed promptly and professionally. We can give New Leaf Custom Homes our highest recommendation!
– Jim and Joan H.
Referring to New Leaf Custom Homes as just a builder is a vast understatement. They are so much more. Our experience with New Leaf Custom Homes was a reflection of a process of working with true professionals. Peter was very helpful during the design process to guide us to better decision choices based on insights acquired in years of real estate. During the building process, Bob Hatfield was excellent by making some critical observations and recommendations that were value-added and enhanced the final product. His outstanding communication and hands on approach indicated his commitment to making the end product, the “house that we wanted”. Alicia was an extremely helpful partner in assisting us in making key decorating choices that really helped us create a comfortable home. Through it all, if we had any questions, we could depend on Susan to assist us. It was really a team effort. We would highly recommend New Leaf Custom Homes to anyone considering building. Our experience with New Leaf was the best and most professional of the three homes we have built.
– Jerry and Marilyn N.
Our home here in Reynolds Plantation was the first home we have ever built; so, it was important for us to find a builder that offered a full menu of services to assist us through the process from start to finish. New Leaf homes worked patiently with us for over two years as we changed this and that with our home plan to make it just what we wanted. They had great base plans from which to start, and existing homes to show us for a more concrete picture of how the plan came to life. This was so very helpful! New Leaf’s architect was most receptive to all of our ideas. All we had to do is ask, and he made it happen. The design center is also extremely helpful!! All of the vendors we worked with were so professional and knowledgeable. They consulted us at every step to make sure things were exactly as we wanted.
When we actually started the building process, it moved along just as promised, and whenever we wanted to change something, our construction manager, Bob Hatfield, did it without even a blink. The whole team always had a smile, and so much respect for us.
The way New Leaf works their pricing was also important to us. We got the price, item by item, and then when we wanted to change something, we were told exactly how it would impact our cost before moving forward. NO SURPRISES!!
We closed on schedule and how nice it is to know they are there for us for questions and follow ups whenever needed. We absolutely love our home and would most certainly build with New Leaf Custom Homes again. They really put the customer’s wishes first and foremost in all they do and take pride in making those wishes come true. Thank you New Leaf!
– Greg and Nan L.
We had never built a home before and at first, we were uncertain about how it would turn out. But from the initial design to the final touches, New Leaf made it an easy and pleasant experience. We were especially impressed that whenever we had a question or did not understand something, Peter and Bob were immediately responsive and helpful. When we decided to make any adjustments or modifications along the way, New Leaf made it very easy for us. In addition, we were totally involved at the important times and in the important decisions and we did not experience any delays.
Building our home with New Leaf was an exciting and fun experience. The quality of the work that was done on our home was top-notch and even beyond our expectations. You can easily see the results! We also always knew that if we had any concerns, New Leaf would already be on top of it. Finally, and this was very important to us, there were no surprises along the way, and our home was built right on schedule.
I think if we were going to build another home at Reynolds Plantation, there is no doubt that we would go with New Leaf Custom Home!
– Chick and Donna C.
Jerry and I wanted to let the whole New Leaf Custom Homes team know how much we love our new home. Although we have built other homes, we have never built “long distance” (from over 800 miles away). Yet, every step of the way, we were able to trust your group because of the excellent communication. Through photos, emails and phone calls, we had every question and concern answered, and we never felt we had to travel to Georgia to check things out in person. Of all the homes we built, this one had the smoothest process and the best result.
We especially admire your vision for selecting, siting, and modifying the house to maximize views, your attention to detail, and your quality of work. Even now, after closing, we know we can call any of you and you will do your best to do whatever is needed.
So, thank you for making such a potentially harrowing experience into a pleasant and rewarding process. New Leaf Custom Homes sets high standards and achieves them all!
– Jerry and Susan O.
We thought building a second home 100 miles away was going to be an extremely arduous process, but Bob Hatfield and the New Leaf Custom Homes team created a seamless plan. We worked directly with the architectural team to create a unique house with tremendous character. After we had finalized our plans, it was an easy transition to the design center on all interior selections. At every turn they remained flexible and accommodating to our goal of building a dream lake house. The project came in right on budget, while the craftsmanship and attention to detail exceeded all of our expectations! We are extremely pleased with our choice to use New Leaf Custom Homes and would certainly recommend them to any one building at Lake Oconee.
– Randy and Jill M.
From the design phase to selecting our various options in the Design Studio to construction, our experience was excellent. This is the third home we have built from the ground up and this was by far the best team we have ever worked with.
– Fred and Rosemary F.
Having a home built from plans sight unseen would appear to be difficult. However, I must admit New Leaf Custom Homes made it very easy. The fact that I lived 750 miles away during construction did not present any problem because New Leaf Custom Home’ management provided weekly e-mails with photos and scheduled teleconferences to discuss any decisions that I had to make. He indeed made the project very easy for me. Having only visited the site on two occasions during construction including the closing is remarkable to me. I think the house came out better than I imagined. If I ever build again or any of my friends, I would strongly recommend New Leaf Custom Home.
– Gerard D.
It has been a pleasure to work with New Leaf Custom Home. We embarked on a brand new designer home and went though the process to build the home to our specifications. New Leaf Custom Homes was very cooperative in working with us to customize the home to our design goals. Having good synergy with the builder was great. The flexibility offered by New Leaf Custom Homes was very attractive to us and we felt we were true partners in the process. The result was an exceptional state of the art home.
We would highly recommend New Leaf Custom Homes to build a quality, word class home using the latest in materials and amenities coupled with high standards of craftsmanship. They truly understand the process and will do what it takes to achieve absolute customer satisfaction.
– Kin and Stephanie M.