Jerry and Susan O.
Referring to New Leaf Custom Homes as just a builder is a vast understatement. They are so much more. Our experience with New Leaf Custom Homes was a reflection of a process of working with true professionals. Peter was very helpful during the design process to guide us to better decision choices based on insights acquired in years of real estate. During the building process, the team was excellent by making some critical observations and recommendations that were value-added and enhanced the final product. Outstanding communication and hands-on approach indicated a commitment to making the end product, the “house that we wanted”. Alicia was an extremely helpful partner in assisting us in making key decorating choices that really helped us create a comfortable home. Through it all, if we had any questions, we could depend on Susan to assist us. It was really a team effort. We would highly recommend New Leaf Custom Homes to anyone considering building. Our experience with New Leaf was the best and most professional of the three homes we have built.
John and Denise P
We had heard the nightmare stories about building a custom home and were prepared for the worst. Of course, there were challenges but what impressed us most was that New Leaf was always and genuinely interested in building exactly what we wanted. We took a stock elevation and floor plan and made several changes. The New Leaf team were nothing but supportive and enthusiastic in accommodating our needs. And most impressive was the communication and response times from beginning to end. We could not be more pleased.
Jim and Maggie K.
We built a lovely, custom home and a relationship with New Leaf Custom Home. They took our ideas and made it a reality. We especially appreciated their responsiveness and flexibility. We knew what we wanted and Peter worked with us to deliver our vision. The New Leaf Custom Homes builder was a hands-on, on-site manager and he ensured that all subcontractors were following our unique plans. This is our third custom built home and it has been the best experience of all three. New Leaf Custom Homes delivered exactly what we wanted and stayed on schedule. We love our home and we highly recommend New Leaf Custom Homes as a builder.
Debbie and John P.
We would like to thank the New Leaf Custom Homes staff for the wonderful experience we had when building our home on Lake Oconee. This is our fifth new home and definitely the best building experience we have had. They exceeded our expectations in many ways and built a quality home we love. We truly enjoyed working with the Sales Staff, Interior Designer and Builder to help us customize our home. They were all there for us every step of the way. After closing they have continued to be there whenever needed and are very responsive to our calls. We would highly recommend them and would use New Leaf Custom Homes again.
Jim and Joan H.
We came to New Leaf Custom Homes with more than a little trepidation, as we had never built a home and we were living 100 miles away. Peter Field patiently walked us through plan selection and modification, the Design Center further streamlined the selection process. The team’s attention to detail is second to none and was always responsive to our questions and concerns during the build. Working together as a team, we came in on budget and on time, despite the distance involved. Jim and I had always dreamed of building a “jewel box” of a home, and the New Leaf team helped us to achieve that at a level far exceeding our expectations. Warranty items have been addressed promptly and professionally. We can give New Leaf Custom Homes our highest recommendation!
Fred and Rosemary F.
From the design phase to selecting our various options in the Design Studio to construction, our experience was excellent. This is the third home we have built from the ground up and this was by far the best team we have ever worked with.
- Paul & Mary B.
We had a very positive experience with New Leaf Homes through the design, build and warranty phases of our new home at Reynolds Lake Oconee. The entire team demonstrated a commitment to understanding our needs, educated us on the specifics of building within a planned community, partnered seamlessly with the Reynolds Architectural Review Board, and provided us with options to consider throughout the design/build process without us feeling like we were being pressured or ‘sold to.’ The New Leaf Homes team understood our desire to blend together some of the best elements from multiple floor plans, and their architects and design group really helped us pull off a design that works. Having previously designed and built a custom home in Atlanta we were somewhat apprehensive about a build process that we couldn’t monitor each day – the New Leaf Homes team worked hard to update us on progress each step of the way, provided photos of key build events, and communicated critical milestone dates in advance allowing us to be on-site for key reviews. As we met with various sub-contractors during the build we continued to hear about the caliber of the New Leaf Homes team. It is clear that New Leaf values the relationships built over years with their sub-contractors, and they clearly hold their sub-contractors to a high standard. The result is that New Leaf Homes delivered a beautiful home for our family to enjoy. As we progress through the warranty period, they have been timely and responsive to any issues that arise; and they have always demonstrated a ‘can do’ attitude to addressing our concerns. It has been a pleasure to work with New Leaf Homes.”
It is not often that I have the opportunity to write someone and praise them for their work; however, the whole New Leaf Custom Homes family deserves a great amount of praise. First I would like to address the issues of us getting all ideas and materials together. From the moment we picked our lot, New Leaf spent time with my wife as well as me to discuss the process and how it would work. This was wonderful because it gave us a mental timeframe as well as a visual of what to expect in the future. There was not one time when New Leaf made us feel uncomfortable with the changes that we wanted to make to the house as it was being built. Also, the architect at New Leaf has made us feel the same. You gave us a true and genuine feeling that the customer does come first. Due to these attitudes, my wife and I were able to make quite a few changes as things progressed to give us truly our dream home. As I look back on it all, from your wonderful showroom to the lighting showroom as well as the flooring and countertops it ended up being the most fun my wife and I have ever had going through a process that we were told could be very stressful. Here again, it all comes down to those people you have chosen to represent your company. Not only were these business relationships but true friendships came out of this as well. New Leaf has the talent for picking two types of people. Those that build homes and those that build relationships. I cannot tell you what it meant to my wife and I to receive honest and true genuine feedback concerning where our money should or should not go. There were times when New Leaf advised us against certain ideas and explained why it would not be beneficial to us. There were also times when you would sit and discuss with us where maybe we should allocate funding. In each of these cases, the final outcome was something that would continue to save us money year after year in the future. I do believe that as a builder I thought New Leaf would be taking my money, not saving me my money. I know that New Leaf’s future looks bright as a builder. I also feel that when a team’s passion is integrated with honesty and integrity that success is the final outcome. The worksite was always clean and organized. Throughout the whole building process, I felt that our home was to be a showroom for others to look at with no trash in the way. Cleanliness goes a long way in assuring your customers that things are going the right way and that there is constant attention to detail. New Leaf Custom Homes has the ability to build for anyone, any type of home that they would like, and do it with a smile. They never see a problem only opportunities and that is what separates New Leaf from other builders I have met. I have never had anyone coming to my home without wanting to know who was the builder. They always mention the quality of work and the attention to detail. Instead of changing the subject and moving on it is such a great feeling to be proud of what I have and discuss the people who made it possible… New Leaf Custom Home. Thank you again New Leaf for all that you have done for me and my family.
Kin and Stephanie M.
It has been a pleasure to work with New Leaf Custom Home. We embarked on a brand new designer home and went though the process to build the home to our specifications. New Leaf Custom Homes was very cooperative in working with us to customize the home to our design goals. Having good synergy with the builder was great. The flexibility offered by New Leaf Custom Homes was very attractive to us and we felt we were true partners in the process. The result was an exceptional state of the art home. We would highly recommend New Leaf Custom Homes to build a quality, word class home using the latest in materials and amenities coupled with high standards of craftsmanship. They truly understand the process and will do what it takes to achieve absolute customer satisfaction.
Van and Joan B.
My wife and I had a very positive experience with New Leaf Custom Homes during the design, construction, and warranty phases of our custom home built in the gated community of Achasta in the North Georgia Mountains. We relied on the expertise of the New Leaf engineering team to meticulously review the design plans and bring the design features up to current code and compliance with the community requirements. We entrusted New Leaf Custom Homes to construct our home on an extreme slope, a dramatic drop of 100 feet, and we were not disappointed. We chose to begin the planning phase a full two years before our expected occupancy, and we were rewarded with excellent design details and an accurate construction cost estimate. We appreciated the use of the design studios at Lake Oconee and Sandy Springs to give us ideas, to visualize the end product, and to select the finishing materials. It was encouraging for my wife and me to sit across the table from our builder, an engineer, an artistic interior designer, a cabinet specialist, and a New Leaf Home executive who helped us piece together our vision for our new home. The computer-generated diagrams of the pantry, kitchen and bathroom cabinetry and closets were most helpful. The design team also recommended a suitable landscape architectural team that had the experience of creating boulder walls and constructing a water feature, design features that we envisioned necessary to bring harmony between the house design and its existing environment. Throughout the building process, communication with the entire New Leaf team was easy. Although we were 180 miles away during the construction phase, pictures and timely messages were sent via the internet or by phone to answer questions when needed. Creative solutions were often necessary to overcome several unforeseen problems. My wife and I applaud the workmanship and the warranty commitment of the New Leaf Custom Homes team, and we would think of them first if we were to ever build again.
Randy and Jill M.
We thought to build a second home 100 miles away was going to be an extremely arduous process, but the New Leaf Custom Homes team created a seamless plan. We worked directly with the architectural team to create a unique house with tremendous character. After we had finalized our plans, it was an easy transition to the design center on all interior selections. At every turn, they remained flexible and accommodating to our goal of building a dream lake house. The project came in right on budget, while the craftsmanship and attention to detail exceeded all of our expectations! We are extremely pleased with our choice to use New Leaf Custom Homes and would certainly recommend them to anyone building at Lake Oconee.
Greg and Nan L.
Our home here in Reynolds Plantation was the first home we have ever built; so, it was important for us to find a builder that offered a full menu of services to assist us through the process from start to finish. New Leaf homes worked patiently with us for over two years as we changed this and that with our home plan to make it just what we wanted. They had great base plans from which to start, and existing homes to show us for a more concrete picture of how the plan came to life. This was so very helpful! New Leaf’s architect was most receptive to all of our ideas. All we had to do is ask, and he made it happen. The design center is also extremely helpful!! All of the vendors we worked with were so professional and knowledgeable. They consulted us at every step to make sure things were exactly as we wanted. When we actually started the building process, it moved along just as promised, and whenever we wanted to change something, our construction manager did it without even a blink. The whole team always had a smile, and so much respect for us. The way New Leaf works their pricing was also important to us. We got the price, item by item, and then when we wanted to change something, we were told exactly how it would impact our cost before moving forward. NO SURPRISES!! We closed on schedule and how nice it is to know they are there for us for questions and follow-ups whenever needed. We absolutely love our home and would most certainly build with New Leaf Custom Homes again. They really put the customer’s wishes first and foremost in all they do and take pride in making those wishes come true. Thank you New Leaf!
Jerry and Marilyn N.
Referring to New Leaf Custom Homes as just a builder is a vast understatement. They are so much more. Our experience with New Leaf Custom Homes was a reflection of a process of working with true professionals. Peter was very helpful during the design process to guide us to better decision choices based on insights acquired in years of real estate. During the building process, Bob Hatfield was excellent by making some critical observations and recommendations that were value-added and enhanced the final product. His outstanding communication and hands on approach indicated his commitment to making the end product, the “house that we wanted”. Alicia was an extremely helpful partner in assisting us in making key decorating choices that really helped us create a comfortable home. Through it all, if we had any questions, we could depend on Susan to assist us. It was really a team effort. We would highly recommend New Leaf Custom Homes to anyone considering building. Our experience with New Leaf was the best and most professional of the three homes we have built.
Bill and Susan M
We came to Reynolds for a visit and came away with a lot. Our next challenge was to find the right builder. We visited with New Leaf who instantly gave us a sense of family. As we started the process, the team worked with us on the plans until we were satisfied with the final product. All along the way, making great suggestions we never thought of but never tried to push us into any decisions…they were all our own. The New Leaf team made the building process simple. They kept us informed of every decision made. Anything that they felt needed our attention was bought to us immediately for our decision. For the interior design of the house, Tracy was invaluable when deciding on design choices. She knew what we liked and pointed us in the right direction every time. After the home was complete, we could not find any real issues with the completed product. Anything we did find was given top priority to be fixed right away. Even after the warranty period, New Leaf stays involved by answering our questions and helping us with anything we may come across. Thank you for building us a great home with a wonderful building experience!
Brian and Liz H
This was our first experience building a new home. With the vast knowledge and patience of Tracey Conway and David Marshall – it was a true pleasure working with New Leaf Homes! Their attention to detail, quick response to our questions, and critical eye in building the perfect home for us made the entire process a true team effort! We absolutely love our new home in The Landings – Lake Oconee and would highly recommend New Leaf Homes as a designer and builder!!
Ted and Lee R.
I don’t know what other people do to get their house built – – there’s no way we would know a tenth of what steps to do and WHEN! We just appreciate the New Leaf Custom Homes team) – – and all the people who work for you who are the best at what they do!! If you had not led us step-by-step, we would have been in such a state of distress, but instead, we get to see our imagination come alive – – and turn out better than we imagined!!!
Having a home built from plans sight unseen would appear to be difficult. However, I must admit New Leaf Custom Homes made it very easy. The fact that I lived 750 miles away during construction did not present any problem because New Leaf Custom Home’ management provided weekly e-mails with photos and scheduled teleconferences to discuss any decisions that I had to make. He indeed made the project very easy for me. Having only visited the site on two occasions during construction including the closing is remarkable to me. I think the house came out better than I imagined. If I ever build again or any of my friends, I would strongly recommend New Leaf Custom Home.
Bob and Nancy S
Working with the New Leaf Homes team was a real pleasure. My husband and I moved into our lovely new home in November of 2015. After interviewing two builders, we chose New Leaf for three reasons. First, we were impressed with the honesty and integrity of Manager, Peter Field, and Area Manager, Bob Hatfield. Secondly, after several meetings with Peter, Bob and the team, my husband and I knew they listened and understood our vision for our retirement home. Lastly, New Leaf Homes had built two model homes on Holts Ferry Road in Reynolds Lake Oconee, so we were familiar with the quality of their work. Overall, the building process moved along quite smoothly. Since we began building our home when we still lived out of town, we would regularly receive pictures with comments/questions regarding each stage of building. Tracey Conway, the Selection Coordinator, was great to work with. She and I collaborated well together when choosing materials and designs to fit my price point and style. We worked in the design studio, and she helped me quickly and efficiently make design choices. Of course it helps if you've done your homework, and you can articulate your ideas to Tracey. We've now lived in our home nineteen months, and we absolutely love the finished product! Our craftsmen style home is wonderfully built and we receive compliments on it all the time. The New Leaf team completed our house on schedule and helped us achieve our dream home. We wholeheartedly endorse New Leaf Homes as a reputable local builder in Reynolds Lake Oconee.
Jim and Diane B
It is with genuine pleasure and satisfaction that we recommend New Leaf Homes. We met with other builders, but after meeting the New Leaf team, we knew we found an experienced team we trusted to build our home. Communications were responsive with timely call-backs. We were living in North Carolina while our home was being built, however, we never felt the distance to be an issue since everyone kept us informed daily of the progress. Tracey, the interior designer, was very helpful in guiding us through all of our choices and helped us find the right resources. There were never any surprises, or any additional costs that weren’t fully discussed/explained in advance. The final cost of our homes was within a few dollars of what was quoted at the start of the project. New Leaf also has an awesome “fix It” man Stephen who is very dedicated to making things “just right”. He is courteous and very professional. Overall, building a home with New leaf was a great experience and excellent choice.
Walt and Kathy H.
We traveled to Atlanta with an urgent need to find a house that would meet our needs. What a pleasant surprise it was to have found the perfect home for us! We are thrilled with our new home’s sound construction, its quality materials, and its stunning aesthetic. Every detail was considered and accommodated, resulting in a home that is eminently livable. You and your team created a home that we are truly fortunate to call our own. With its unfinished basement, we took the opportunity to commission New Leaf Custom Homes to finish it for us. You and your New Leaf Custom Homes team did so expertly and professionally. The basement feels as though it has always been part of the home. And as an added bonus, the process of working with you to finish the basement allowed us the opportunity to get to know all of you personally and to realize the fine caliber of people you are. We’re pleased to consider the New Leaf Home team as our friends. We happily and confidently recommend New Leaf Custom Home, and we wish you and your company continued success.
Chick and Donna C.
We had never built a home before and at first, we were uncertain about how it would turn out. But from the initial design to the final touches, New Leaf made it an easy and pleasant experience. We were especially impressed that whenever we had a question or did not understand something, the team was immediately responsive and helpful. When we decided to make any adjustments or modifications along the way, New Leaf made it very easy for us. In addition, we were totally involved at the important times and in the important decisions and we did not experience any delays. Building our home with New Leaf was an exciting and fun experience. The quality of the work that was done in our home was top-notch and even beyond our expectations. You can easily see the results! We also always knew that if we had any concerns, New Leaf would already be on top of it. Finally, and this was very important to us, there were no surprises along the way, and our home was built right on schedule. I think if we were going to build another home at Reynolds Plantation, there is no doubt that we would go with New Leaf Custom Home!